Store Policies

RETURNS & REFUNDS:

ALL SALES ARE FINAL.

SHIPPING & HANDLING:

All orders will ship through USPS 2-day priority shipping. Signature will be required for all orders. Once packages are accepted by USPS/UPS, we are not responsible for lost, held, or damaged packages. We are not responsible for misdelivery errors via carrier, or incorrect shipping information. Shipping is a service you purchase from USPS along with your order from us, so any shipping issues must be handled by USPS/UPS.

Wrong Address:

If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you. 

LOCAL PICKUP:

Local pickup is available in the DFW area.

SUBLIMATION PRINTING SERVICE AGREEMENT:

Sublimation voids are white lines or white creases around the armpit area and seam lines of items. You may see sublimation voids on your apparel. There are no refunds or exchanges because of sublimation voids. We will not reprint an item because of sublimation voids or other slight imperfections due to the nature of all over printing. 

BY PLACING AN ORDER, YOU ARE AGREEING TO ACCEPT THE ITEMS IF A SUBLIMATION VOID SHOULD OCCUR....NO REFUND ON ITEMS!

BULK DISCOUNTS:

Please message us for bulk inquiries. Bulk is considered 50 or more items!

ORDER PROCESSING TIME:

Turnaround time is between 3-5 business days on most items.

Design Approval:

During the processing time, you will receive an email to proofread your custom design. YOU MUST VIEW AND APPROVE THE DESIGN BEFORE WE CAN PRINT! You cannot change the actual design only proofread the wording and view picture positions for edits.